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About Spinningdaisy

FREQUENTLY ASKED QUESTIONS

ABOUT  Spinningdaisy

Spinningdaisy is a jewelry label for all generations with young heart. By inspired hearts for your daily adventures, each piece is designed to keep your jewel game strong. Celebrating what it means to be a girl in a digital world, we live to create pieces for our bold, forward thinking global audience.

Since the label’s inception in 2009, it has been much sought after by you and your friends

as well as fashion influencers and style icons alike.

 

SHIPPING & DELIVERY

Spinningdaisy offers FREE Standard International Shipping on all orders USD50 and over. Orders over USD50 always ship for FREE — no promotion code needed. For orders under USD50, there is a flat rate delivery charge. Please refer to the table below. 


Before our products are shipped, each item is carefully inspected and packaged so that it arrives to you in perfect condition. We also gift wrap all orders for your convenience - note that your receipt is sent via email, and not included within the parcel.


PRICING & PAYMENT

All Spinningdaisy orders will be processed in US Dollars (USD). The currency converter is a convenient tool for your reference only. Our shopping cart accepts payment from major credit cards, debit cards and PayPal.

SIZE GUIDE

Most of our necklaces, wristwear and rings are adjustable, unless stated otherwise. Measurements for all products are stated within the description section of the item. Note that the width and height are taken from the widest or tallest part of the product to give you the best indication of its size. Please click through for our Printable Size Guide.


RINGS

Measure your finger by wrapping a measuring tape around it. In the absence of a measuring tape, use a piece of string, mark it and measure it with a ruler. Match your measurement to the circumference measurements below and figure out your ring size from the table.

Size

Circumference

Diameter

If you are unsure of your ring size, download our Printable Size Guide. Before you print the guide, please ensure that you uncheck all "Scale To Fit Page" checkboxes.

 

Inches

Millimeters

Inches

Millimeters

3

1.74

44.2

0.55

14.1

4

1.84

46.7

0.59

14.9

5

1.94

49.3

0.62

15.7

6

2.04

51.8

0.65

16.5

7

2.14

54.4

0.67

17.3

8

2.24

56.9

0.71

18.1

9

2.34

59.5

0.73

18.9

JEWELRY CARE

Our jewelry pieces have been lovingly crafted and many of the components are put together by hand. As a result, there can sometimes be slight differences in the colour, size and pattern of the materials or embellishments – all part of the charm of handmade products!


Most of the jewelry on this website is costume jewelry, unless stated otherwise. Costume jewelry is made of materials that are less valuable than fine jewelry, and usually feature glass, beads, and synthetic stones rather than precious gems. Our metal pieces are usually brass, steel, and gold or silver plated unless stated otherwise. The finish on plated jewelry may fade progressively over time from wear and tear. You may be able to prevent this by taking a few precautions in the care of your jewelry.


Always avoid contact with chemicals‚ such as hair spray, perfume‚ lotions‚ household cleansers, pool and sea water, and so on. You can help avoid these things by putting your jewelry on last when getting ready to go out. It is also best to remove rings before washing your hands.


Use a soft, clean cloth to wipe your jewelry pieces after wearing them to remove natural body oils, sweat or residue. If your jewelry comes into contact with water, it is recommended that you dry it with a soft cloth or tissue, as moisture can damage surfaces and cause them to rust or become pitted.


Gold and silver plated jewelry will also eventually tarnish or discolor if left out in the open air. To prevent this from happening, store your pieces in a cool, dry place, such as a jewelry box or case with the lid closed. You will find that your purchases from Spinningdaisy come in individual see-through bags as it is an easy way for you to store, organise and find your jewelry, as well as prevent tarnishing.

LEATHER CARE

Some of our wristwear pieces are made of leather. Leather is a natural material and slight inconsistencies of colour and texture are part of its unique character. Designed to age with wear, leather may fade and soften beautifully over time. In order to maintain the appearance of your leather product, you may want to use a leather protector. It is best to do a patch test on an inconspicuous area beforehand. Remember to cover any embellishments such as metal or beading, when applying the protector. Also, always take extra care when wearing light colored pieces with dark denim to avoid the dark dye transferring to your jewelry.

RETURN & EXCHANGE POLICY

Please choose carefully as we are only able to provide refunds for online purchases in limited circumstances. Great care is taken to ensure that all images and information provided are accurate and as close as possible to the actual item. All orders are also carefully packaged and checked prior to shipping. Credits or exchanges are offered in certain circumstances where reasonable but do contact us with your request within 48 hours of receiving your order so we can resolve any issues efficiently. If you have any additional questions or problems, please do not hesitate to email us at info@spinningdaisy.com. We are more than happy to help and will make every effort to respond as soon as possible.

GENERAL PR & MEDIA INQUIRIES

For all press and media related inquiries, please email us at info@spinningdaisy.com.

WHOLESALE INQUIRIES

Keen to partner with Spinningdaisy on a wholesale capacity? Get in touch! Complete this application form here and we’ll get back to you within 48 hours!

AFFILIATE PROGRAM

We’re on the lookout for fun, creative individuals who are all about owning their style. If you’re active across social media channels such as Instagram, Facebook and Pinterest, we’d love for you to to be part of the #WCOgirlgang. We hope these gems will inspire you to live beautifully and you will, in turn, help us inspire girls all around the world to get their jewel game ON!

Complete the application form here and we’ll get back to you within 48 hours!

COPYRIGHT

The contents of this site including all images, text, graphics and logo are the property of Spinningdaisy and are protected by International copyright laws. The reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Spinningdaisy in writing.

PRIVACY POLICY

Spinningdaisy respects your privacy and will never give away any personal information that you provide during your visit. Personal information provided will only be used for the services requested, such as processing an order and shipping your package.

CONTACT US

Please email us at info@spinningdaisy.com anytime regarding your order, any general questions, comments or feedback. Someone from the team will be in touch within 24-48 hours. Alternatively, you may use the contact form below. We would love to hear from you even if it is just to say hi!

 

Size Chart and Care